Most manufacturers track the same handful of metrics they have always tracked - units produced, units shipped, scrap percentage. These are lagging indicators. By the time they show a problem, the problem has already cost you money.
Here are the eight KPIs that consistently drive the best decisions for our manufacturing clients.
1. Overall Equipment Effectiveness (OEE)
OEE combines availability, performance, and quality into a single number. A score of 85% is considered world-class. Most manufacturers we work with start between 50 and 65%. The key is breaking OEE down by machine, line, and shift so you know exactly where losses are occurring.
2. Downtime by Root Cause
Aggregate downtime numbers are useless. You need downtime categorized - mechanical failure, operator error, material shortage, changeover, planned maintenance. Drill-through reports let you go from total downtime to specific events in two clicks.
3. First Pass Yield
What percentage of parts come off the line right the first time? This captures rework as well as scrap and gives you a cleaner picture of process capability than scrap rate alone.
4. On-Time Delivery Rate
Calculated against committed ship dates, not internal targets. If you are hitting your internal targets but missing customer commitments, your targets are wrong.
5. Inventory Turns
Raw material, WIP, and finished goods should all be tracked separately. Low turns in WIP often indicate a bottleneck that is invisible in other reports.
6. Cost Per Unit
Not standard cost - actual cost. This requires connecting your ERP cost data to your production actuals, which most off-the-shelf ERP reports do not do well.
7. Changeover Time by Product Family
If changeovers are eating your capacity, you need to see it at the product-family level. Visualizing this across shifts and operators surfaces improvement opportunities that aggregate numbers hide.
8. Safety Incidents and Near Misses
Often excluded from BI dashboards because it is tracked in a separate safety system. Integrating it into your operational dashboard puts safety in front of leadership every day, not just during audits.
Building these requires connecting to your ERP, your MES, and sometimes your quality management system. If you want to talk through what that looks like for your environment, book a discovery call.
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